IT TECHNICIAN REFERENCE NO: 170524/11/25 AND CHIEF ASSISTANT TECHNICAL OFFICER (SCIENTIFIC SUPPORT) REF NO: 170524/17

IT TECHNICIAN REFERENCE NO: 170524/11/25

Branch: Provincial Operations: Eastern Cape
Dir: Corporate Services

SALARY :

R444 036 per annum (Level 09)

CENTRE :

King William’s Town

REQUIREMENTS :

A National Diploma or Degree in Information Technology. Three (3) years
experience in IT.

The following certifications will be advantageous: Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE), A+ and Network+. The disclosure of a valid unexpired driver’s licence.

Knowledge of Windows 7; Windows 8; Windows 10; Windows 11; MS Office
2016 and Office 365; Symantec Anti-virus; Microsoft SMS; Transversal
systems (PERSAL; BAS; and LOGIS) and ITIL will serve as an advantage.
Applicants must have a valid driver’s license (Certified copy must be attached)
and be willing to travel to various remote sites and offices. Knowledge of the
Access to Information Act.

 

Knowledge and experience of information technology development and enhancements. Knowledge of administrative and clerical procedures and systems. Knowledge of the PFMA Act and departmental policies and procedures.

Competencies:

An in-depth knowledge of client-server IT environments. Leadership qualities as well as strong customer service and interpersonal skills. Good computer knowledge and skills (Ms Word; Ms Excel and MS PowerPoint). Ability to work under pressure. Good communication skills (verbal and written). Exposure to different business application platforms.

DUTIES :

Manage calls logged on the call management system. Provision of end-user
support with regard to hardware; software and network connectivity. Equipment
and software analysis. Physical inspection of equipment for any visible defects.
Testing and connection of peripherals on their stations including driver
installation. Provision of necessary training in the operational use of equipment.
Ensure that all IT policies, norms, and standards are enforced. Rolling out of
new software on computer equipment as prescribed by the office of the CIO.

Maintaining of existing hardware and software. Executing Root Cause Analysis
with regard to hardware and software incidents and problems. Resolving
warranty issues should equipment fall within this category. Providing clients
with advice regarding future use of or replacement of equipment/software.
Investigate equipment/software capabilities. Decommissioning of hardware
and software. Receive equipment that is to be removed from the system.

In the case of equipment with memory capabilities, ensure all data is permanently
removed from devices. Executing client installations of Transversal systems
(PERSAL, SAP, BAS, LOGIS) and ensuring software connectivity. Perform
quality control for the Local Area Network (LAN). Perform installations,
maintenance, and upgrading of computer hardware and second-line faultfinding identification.

 

Install and upgrade software applications not performed by resources from the outsourced partner. Provide and maintain internet and e-mail client services. Ensure that antivirus software signature and operating systems patches are up to date. Initiate and coordinate the change control procedures. Provide technical input for training and development of computer end-user skills. Perform routine backups for all the available servers.

Knowledge of DWS Asset and Supply Chain Management will be an added
advantage. Compile monthly performance reports. The appointees will be
51 expected to perform overtime and standby duties when necessary as well as
assist the Regional ITC Officer with all IT-related tasks.

ENQUIRIES :

Mr. B Bharat Tel No: (043) 604 5440

APPLICATIONS :

Eastern Cape (King William’s Town): Please forward your application quoting
the relevant reference number to the Department of Water and Sanitation,
Private bag X7485, King Williams Town, 5600 or hand deliver at 2 Hargreaves
Avenue, Old SABC Building, King William’s Town, 5601.

FOR ATTENTION :

Mr. MK Noah Tel No: (043) 604 5323

APPLY NOW

CHIEF ASSISTANT TECHNICAL OFFICER (SCIENTIFIC SUPPORT) REF NO: 170524/17

Branch: Provincial Operations: Eastern Cape
Dir: Water Resources Support

SALARY :

R308 154 per annum (Level 07)

CENTRE :

East London

REQUIREMENTS :

  • A Senior / Grade 12 certificate with Mathematics / Mathematics Literacy.
  • Six (6) to (10) ten years’ experience in surface or groundwater technical
    environment in collecting and processing of water related data.
  • Computer Literacy.
  • The disclosure of a valid unexpired Driver’s License.
  • Knowledge of data administration.
  • Knowledge of hydrological or geo-hydrological processes and systems.
  • Knowledge in handling laboratory and monitoring equipment.
  • High level knowledge in surface and groundwater data processing.
  • Knowledge of Occupational Health and Safety (OHS).
  • Good communication skills both (verbal and written).
  • Good interpersonal relations.
  • Good organizing skills.
  • Technical report writing skills.
  • Understanding of relevant software systems.

DUTIES :

Process, supply and disseminate water data to system. Ensure that data and
field forms for surface and groundwater are received, registered, and
processed within set time frames. Edit and process water related data. Ensure
that processed data is archived according to departmental standards. Evaluate
and quality assure the water data on relevant databases. Process and
disseminate surface water data to stakeholders. Quality control of hydrological
time series data.

 

Ensure that processed data is archived according to departmental standards and is available on the national archive. Ensure that the quality auditing processes are adequate. Adapt the quality auditing processes where necessary. Water related data audited and relevant data owners are informed of findings. Maintain improved data on relevant databases. Verify the data extracted from relevant systems.

 

Present the findings to the custodian of the data if corrections are needed or apply the necessary corrections before data dissemination. Ensure that correct data is extracted before it is disseminated. Data disseminated to all (internal and
external) stakeholders. Check monthly Returns from ATO’s and archive.
Monitor real time system operation. Compile and distribute Realtime site
updates report. Ensure that Realtime sites issues are addressed. Identify and
updates maintenance of surface water gauging sites on Hydstra.

 

Assist with performance of surveys, calibration & Stream flow gauging activities. Ensure that the data is electronically uploaded upon the successful application of
quality auditing processes. Support technicians and Scientist in the execution
of their tasks including quality control. Scan inspection reports and file them
under Hydstra or K/drive and file cabinets. Provide technical support with
regards to the requested technical activities. Ensure that recommendations
from field visits are reported to supervisor.

 

Convert binary (raw logger) data to text data in preparation for import to relevant systems Water related data / information maintained. Provide on-job training in the field of expertise. Provide inputs for the training materials in data processing. Data collectors assisted and guided in their data collections processes. Provide monthly feedback on the training interventions and its successes of failures. Attend planned meetings and others as per invitation and availability. Provide inputs to the Monthly reports and any other report/s requested. Prepare submissions, leaves, claims, travel plan and sign register.

ENQUIRIES :

Mrs. V. Puye-Ndzamela Tel No: (048) 801 1303 55

APPLICATIONS :

Eastern Cape (East London): Please forward your application quoting the
relevant reference number to the Department of Water and Sanitation, Private
bag X7485, King Williams Town, 5600 or hand deliver at the 2 Hargreaves
Avenue, Old SABC Building, King William’s Town, 5600.

FOR ATTENTION :

Mr MK Noah Tel No: (043) 604 5323

APPLY NOW

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